Privacy Policy

Effective Date: June, 2nd 2025

This Privacy Policy describes how Optimum Home Experts LLC (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website https://optimum-home.org, fill out any form, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number

Property address and energy usage

Communication preferences

Website usage and browsing data

2. How We Use Your Information

We use your information to:

Provide solar and home improvement services

Send service-related updates and appointment confirmations

Improve our website and user experience

Communicate offers and promotions (with your consent)

3. Sharing Your Information

We do not sell your information. We may share your data with:

Licensed contractors and energy providers for service coordination

CRM tools and third-party platforms necessary to fulfill your requests

Legal authorities if required by law

4. Text Messaging (SMS) Consent

By submitting your information through our web forms, you consent to receive automated text messages and calls from Optimum Home Experts LLC for informational and marketing purposes. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying "STOP".

5. Data Security

We implement industry-standard security protocols to protect your information. However, no method is 100% secure.

6. Your Rights

You may request:

Access to your personal data

Correction or deletion of your data

To opt out of future marketing communications

To exercise these rights, contact us at https://optimum-home.org.

7. Cookies & Tracking

We use cookies and similar tracking technologies to improve user experience and analyze site usage. You can disable cookies in your browser settings.

8. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date.

10. Contact Us

If you have any questions, please contact:

Optimum Home Experts LLC

5527 Theall Rd

Houston, TX 77066

https://optimum-home.org