Terms and Conditions
Effective Date: June, 2nd 2025
Welcome to Optimum Home Experts LLC (“Company”, “we”, “our”, or “us”).
These Terms and Conditions (“Terms”) govern your access to and use of https://optimum-home.org and our software-as-a-service (SaaS) platform (the “Service”).
By using our Service, you agree to be bound by these Terms. If you do not agree, please do not use our Service.
1. Definitions
“Service” refers to our website, SaaS platform, and any related solar energy services or programs.
“User” refers to anyone who accesses or uses our Service.
“Account” means a registered profile that allows access to the Service.
2. Eligibility
You must be at least 18 years old to use our Service. By agreeing to these Terms, you confirm that you meet this age requirement.
3. Account Registration & Security
You must provide accurate and complete information during registration.
You are responsible for keeping your login credentials secure.
We reserve the right to suspend or terminate accounts engaged in fraudulent or unauthorized activity.
4. Use of Service
You agree not to:
Use the Service for unlawful, deceptive, or harmful purposes.
Attempt to hack, overload, or misuse our platform.
Copy, distribute, or reverse-engineer any part of the Service without permission.
5. Subscription & Payment
Certain features may require a paid subscription.
Subscription fees are charged on a recurring basis unless canceled.
Pricing may be updated with prior notice.
6. Refund Policy
Subscriptions are non-refundable unless required by applicable law.
If canceled, your access remains active until the end of your billing period.
7. Intellectual Property
All content, trademarks, and software are owned by Optimum Home Experts LLC or its licensors.
You may not use our branding, materials, or content without written permission.
8. Privacy & Data Protection
We collect and handle your data as described in our Privacy Policy.
You are responsible for ensuring your use complies with applicable laws.
9. Service Availability
We aim for 99.9% uptime but do not guarantee uninterrupted service.
We are not liable for disruptions caused by external systems or service providers.
10. Termination
We reserve the right to suspend or terminate your access if you:
Violate these Terms;
Engage in fraudulent or abusive behavior;
Fail to pay for subscription services.
11. Limitation of Liability
We are not liable for indirect or incidental damages.
Our maximum liability is limited to the amount you’ve paid in the last six (6) months.
12. Changes to Terms
We may modify these Terms from time to time. Your continued use of the Service implies acceptance of any updated Terms.
13. Governing Law
These Terms are governed by the laws of the State of Texas, United States. Any disputes shall be resolved via binding arbitration in Harris County, Texas.
14. Contact Information
For questions about these Terms, contact us at:
Optimum Home Experts LLC
5527 Theall Rd
Houston, TX 77066
Optimum Home Experts LLC